Terms of service

Effective Date: July 10, 2026

Welcome to Lites Out LLC ("Lites Out," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

1. Business Information

Lites Out LLC is a limited liability company organized under the laws of the United States.

Customer Support Email: glites11@aol.com

2. Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

If you do not agree with these Terms, you may not access or use our website.

3. Products

We primarily sell apparel, including hoodies, T-shirts, hats, and related merchandise.

We strive to display product colors, sizing, and descriptions as accurately as possible. However, we cannot guarantee that your device will display colors accurately or that every product image precisely reflects the final product.

Minor differences in color, print placement, or manufacturing are not considered defects.

4. Pricing

All prices are listed in U.S. Dollars (USD).

We reserve the right to modify prices at any time without prior notice.

We reserve the right to correct pricing errors, cancel affected orders, and issue refunds when necessary.

5. Orders

Submission of an order does not guarantee acceptance.

We reserve the right to:

  • refuse or cancel any order;
  • limit quantities purchased;
  • refuse service to anyone when permitted by law;
  • cancel orders suspected of fraud, abuse, or unauthorized activity.

If payment has already been processed for a canceled order, we will refund the amount paid.

6. Payments

Payment must be received before orders are processed.

We use secure third-party payment processors. We do not store complete payment card information.

7. Shipping

We currently ship within the United States and may offer international shipping in the future.

Estimated shipping times are estimates only and are not guaranteed.

Lites Out LLC is not responsible for delays caused by shipping carriers, customs authorities, weather, natural disasters, labor disruptions, or events beyond our reasonable control.

Customers are responsible for providing accurate shipping information.

8. Final Sale Policy

Unless required by applicable law, all sales are final.

We do not accept returns, exchanges, or cancellations after an order has been placed.

However, if an item arrives damaged, defective, or materially different from what was ordered, please contact us within seven (7) days of delivery at glites11@aol.com. We may request photographs or other information to evaluate the issue and, where appropriate, provide a replacement, refund, or other remedy.

9. Intellectual Property

All content on this website—including logos, graphics, artwork, product designs, photographs, videos, text, branding, and website content—is owned by or licensed to Lites Out LLC and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used commercially without our prior written permission.

10. Prohibited Conduct

You agree not to:

  • violate any applicable law;
  • interfere with website security or functionality;
  • upload malicious software or code;
  • attempt unauthorized access to our systems;
  • use our intellectual property without permission;
  • engage in fraudulent purchases or chargeback abuse.

11. User Content

If you submit reviews, comments, photographs, or other content, you grant Lites Out LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display that content in connection with our business.

You represent that you have the right to submit such content.

12. Disclaimer

This website and all products are provided "as is" and "as available" except as required by law.

To the fullest extent permitted by law, Lites Out LLC disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

13. Limitation of Liability

To the fullest extent permitted by law, Lites Out LLC and its owners, managers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of our website or products.

Where permitted by law, our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless Lites Out LLC and its affiliates, owners, employees, and agents from claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your misuse of the website.

15. Force Majeure

Lites Out LLC shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, governmental actions, pandemics, cyberattacks, carrier disruptions, utility outages, or other unforeseen events.

16. Governing Law

These Terms shall be governed by the laws of the state in which Lites Out LLC is organized, without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought in a court of competent jurisdiction located in that state, unless applicable law requires otherwise.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Changes to These Terms

We may update these Terms at any time.

Updated Terms become effective upon posting to this website.

Continued use of the website constitutes acceptance of the revised Terms.

19. Contact

Lites Out LLC

Customer Support

Email: glites11@aol.com